As soon as you list your transport, we send it to a fleet of expert drivers that fit your criteria. Within minutes, you’ll receive messages and quotes for free.
Drivers on CitizenShipper are always pre-screened, ID-verified and background-checked. Read more about our screening process here. We also cover pet transports with a $1,000 Pet Protection Plan and access to 24/7 televet care.
Drivers on CitizenShipper love pets as much as you do and are eager to spend time with your best friend!
Each transporter’s credentials and experience are listed in their CitizenShipper profile. We strongly encourage you to consider this information when choosing which of them to hire. Check out their average rating on a five-star scale, or go through the reviews left by their previous customers. You can also compare their achievements, completed shipment numbers, and cancelation rates. Ultimately, the decision is yours to make. We notify you by email or text message of each bid, leaving you the freedom to choose the transporter that best meets your requirements.
Step #3: Stay in touch with your driver
Before and after accepting a bid, you’ll chat with your driver at your convenience. Feel free to discuss any questions you have or details that are unclear with full transparency!
Want a better offer or different terms of payment? The transporters are open to negotiations. How about regular check-ins while your shipment is en route to provide peace of mind? Not a problem. Last-minute changes or clarifications? Transporters will do their best to accommodate you.
Most customers, especially in pet transport, appreciate drivers that communicate in an open and forthright manner. You’ll find this factor reflected in ratings and review scores. For our own part, we strive to maintain the same standards; feel free to contact us at any time.